Counseling Skills to Use in Everyday Life: Enhancing Communication and Relationships

Written By Tiana Elepano, Graduate Student Intern

Ever wished you could navigate those tricky conversations with family, friends, or colleagues with a little more ease and understanding? You don't need a psychology degree to improve your communication and build stronger relationships. Believe it or not, many of the core techniques used by counselors can be incredibly valuable in everyday life.

Think of it like this: counselors are trained to be excellent communicators. They’re masters of listening, understanding, and responding. And guess what? We can all learn to do the same! Let's explore a couple of key counseling skills and how you can integrate them into your daily interactions:

1. Active Listening: More Than Just Hearing

How often do you listen to what someone is saying? Active listening goes far beyond simply hearing the words; it's about truly understanding the speaker's message, both verbal and non-verbal. It involves:

  • Paying Attention: This means putting away distractions (phones, computers, wandering thoughts) and focusing completely on the person speaking. Make eye contact, nod to show you're following along, and avoid interrupting.

  • Showing You're Listening: Use verbal and non-verbal cues to demonstrate your engagement. Phrases like "I see," "That sounds tough," or a simple "uh-huh" can encourage the speaker to continue and feel heard.

  • Reflecting: Sometimes, summarizing what the speaker has said in your own words can ensure understanding. Try saying something like, "So, if I understand correctly, you're feeling frustrated because…" This gives the speaker a chance to clarify if you misunderstood.

  • Deferring Judgment: Avoid immediately offering unsolicited advice or interjecting your own opinions. Your goal is to understand their perspective, not to judge or solve their problem (unless they specifically ask for your input).

Example in action: Imagine a friend tells you, "I'm so stressed about this work project." Instead of immediately jumping in with, "Oh, I know how you feel! Just do X, Y, and Z," try active listening: "Wow, that sounds like a lot. Tell me more about what's making it stressful."

2. Empathy: Walking in Their Shoes

Empathy is the ability to understand and share the feelings of another person. It’s about putting yourself in their shoes and seeing the world from their perspective. This isn't the same as sympathy, which involves feeling pity or sorrow for someone. Empathy goes deeper.

Cultivating empathy can transform your relationships. It helps you:

  • Connect on a Deeper Level: When you show genuine empathy, people feel validated and understood.

  • De-escalate Conflict: Understanding the other person's perspective can help you navigate disagreements more calmly and constructively.

  • Build Trust: Showing empathy signals that you care about the other person's feelings and experiences.

How to practice empathy:

  • Listen with an open mind: Try to set aside your own biases and assumptions.

  • Ask clarifying questions: This helps you understand the situation from the other person's point of view. "How did that make you feel?" or "What was the hardest part?" are excellent examples.

  • Acknowledge their feelings: Use phrases like "It sounds like you're feeling overwhelmed," or "That must have been really frustrating." Even if you don't fully understand their situation, acknowledging their feelings can make a big difference.

Bringing it all together:

By incorporating active listening and empathy into your everyday interactions, you can significantly improve your communication and build stronger, more meaningful relationships. Start small. Choose one technique to focus on during your next conversation. You might be surprised at how a little shift in perspective can make a world of difference!



Restoring Hope Counseling has multiple Therapists on staff with some who are able to take insurance, and some who are interns and provisionally licensed staff, who can provide counseling at a discounted rate. They all provide in Person or Telehealth sessions. Visit our Meet our Team page or contact us for further information to help you find the person who is the best fit for you.


Next
Next

Empowerment Through Storytelling: Finding Strength and Healing in Our Narratives